Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.

This position is responsible for handling research and reporting of Avis Budget Group’s Customer Subrogation department, focusing on the Tolls & Citations team. Utilize research and analytical skills to handle billing disputes in a timely manner. This specialist is also responsible for timely and accurate reconciliation and payment of monthly invoicing.  Essential duties and responsibilities, shown below, will vary accordingly based on assignment.

What you’ll do:

What you’ll do:

• Open and distribute mail related to Tolls and Citation notices received
• Interact with various vendors toward the resolution of Toll and Citation issues
• Monthly invoice processing, reconciliation, and payments received from our 3rd party vendor
• The deposit of incoming refund checks resulting from previous toll and ticket payments
• Research various Tolls & Citations
• Handle escalated billing disputes pertaining to Tolls & Citations
• Support our 3rd party vendors
• Data reporting, including running macros for weekly and monthly citations
• Monitor and reply to group email inboxes
• Minimal accounting knowledge
• Other Customer Subrogation duties as assigned

Open and distribute mail related to Tolls and Citation notices received

Interact with various vendors toward the resolution of Toll and Citation issues

Monthly invoice processing, reconciliation, and payments received from our 3rd party vendor

The deposit of incoming refund checks resulting from previous toll and ticket payments

Research various Tolls & Citations

Handle escalated billing disputes pertaining to Tolls & Citations

Support our 3rd party vendors

Data reporting, including running macros for weekly and monthly citations

Monitor and reply to group email inboxes

Minimal accounting knowledge

Other Customer Subrogation duties as assigned

What we’re looking for:

What we’re looking for:

• High School degree/GED required
• Minimum of 1 – 2 years data entry experience
• Basic accounting preferred
• Ability to learn internal systems
• Excellent verbal and written communication skills (to interact with various business contacts within and outside the system)
• Good organizational, follow-up, and time management skills required.  

High School degree/GED required

Minimum of 1 – 2 years data entry experience

Basic accounting preferred

Ability to learn internal systems

Excellent verbal and written communication skills (to interact with various business contacts within and outside the system)

Good organizational, follow-up, and time management skills required.  

Perks you’ll get:

Perks you’ll get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions.
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars.
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

Access to Medical, Dental, Vision, Life and Disability insurance

Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages

401(k) Retirement Plan with company matched contributions.

Employee discounts, including discounted prices on the purchase of Avis/Budget cars.

Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

Who are we?

Who are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. 

The fine print:

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This role requires the ability to lift up to 15 pounds and enter and exit vehicles. Drug screening is a part of our hiring process. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Virginia BeachVirginiaUnited States of America

R0165929