Customer Services & Operations Agent

Avis Budget Group, Inc

Airlie Beach, Australia

Job posting number: #7275551 (Ref:R0169172)

Posted: August 26, 2024

Job Description

Our Airlie Beach location provides a supportive, friendly, and caring environment for people with similar attributes to join our team.

  • Multiple casual positions available

  • Entry level role with training provided

  • Stable, global organisation with opportunity to move internally

  • Multiple casual positions available

  • Multiple casual positions available

    Multiple casual positions available
  • Entry level role with training provided

  • Entry level role with training provided

    Entry level role with training provided
  • Stable, global organisation with opportunity to move internally

  • Stable, global organisation with opportunity to move internally

    Stable, global organisation with opportunity to move internally


    About the role:


    About the role:

    As what we call a Rental Operations Agent, you will be involved in all aspects of our business. This varied role covers both our front and back of house operations. At the front where you will spend most of your time, you will be at the counter interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

    On the other hand, at the back in order to provide our customers with the best experience you will be inspecting vehicles for damages, maintenance issues, refuelling and driving and parking our cars.

    What we are looking for:



    On the other hand, at the back in order to provide our customers with the best experience you will be inspecting vehicles for damages, maintenance issues, refuelling and driving and parking our cars.

    What we are looking for:
    • Full , clean, c-class  driver’s licence  is essential for this role.

    • Previous experience within retail, hospitality, customer service or similar roles

    • Ability to work in a fast-paced environment while delivery exceptional customer service.

    • Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

    • Ability to follow procedures and adhere to company guidelines and standards.

  • Full , clean, c-class  driver’s licence  is essential for this role.

  • Full , clean, c-class  driver’s licence  is essential for this role.

    Full , clean, c-class  driver’s licence  is essential for this role.
  • Previous experience within retail, hospitality, customer service or similar roles

  • Previous experience within retail, hospitality, customer service or similar roles

  • Ability to work in a fast-paced environment while delivery exceptional customer service.

  • Ability to work in a fast-paced environment while delivery exceptional customer service.

  • Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

  • Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

  • Ability to follow procedures and adhere to company guidelines and standards.

  • Ability to follow procedures and adhere to company guidelines and standards.


    What’s on offer:


    What’s on offer:
    • $32.25 per hour (inclusive of casual loadings), plus increase your earnings with our sales incentive scheme.

    • Parking provided.

    • Full training provided to help you achieve your goals & reach your potential.

    • Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

    • Wellbeing programme incl. life insurance, discounted health insurance and superannuation options 

  • $32.25 per hour (inclusive of casual loadings), plus increase your earnings with our sales incentive scheme.

  • $32.25 per hour (inclusive of casual loadings), plus increase your earnings with our sales incentive scheme.

  • Parking provided.

  • Parking provided.

  • Full training provided to help you achieve your goals & reach your potential.

  • Full training provided to help you achieve your goals & reach your potential.

  • Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

  • Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

  • Wellbeing programme incl. life insurance, discounted health insurance and superannuation options 

  • Wellbeing programme incl. life insurance, discounted health insurance and superannuation options 

    If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply Now!

    If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply Now!


    About Avis Budget Group

    We don\'t just rent cars. We\'re changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we\'re leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

    With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

    Airlie BeachQueenslandAustralia
    About Avis Budget Group

    We don\'t just rent cars. We\'re changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we\'re leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

    With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

    R0169172





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    Job posting number:#7275551 (Ref:R0169172)
    Application Deadline:Open Until Filled
    Employer Location:Avis Budget Group, Inc
    Parsippany,New Jersey
    United States
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