Looking to step into a managerial position?  We have just the opportunity for you in Perth!

• Leadership role
• Perth Airport based
• Large international organisation with opportunity to move internally

Leadership role

Leadership role

Perth Airport based

Perth Airport based

Large international organisation with opportunity to move internally

Large international organisation with opportunity to move internally

About Your Opportunity

About Your Opportunity

As a  Duty Manager, you will control the day to day operations of all staff and fleet at location, including the coaching of counter employees to ensure that the Customer Service and Sales process is followed and the management of team members. This is a busy role that is critical to the operation! 

Duty Manager, you will control the day to day operations of all staff and fleet at location, including the coaching of counter employees to ensure that the Customer Service and Sales process is followed and the management of team members. This is a busy role that is critical to the operation! 

Duties and Responsibilities

Duties and Responsibilities

• Marketing Avis Budget products and services through identifying to customer needs, maximising sale opportunities and meeting sales goals set by management.
• Ensure that vehicles for rent meet company standards for cleanliness, mechanical/body condition and roadworthiness
• Ensure that returned vehicles are checked for body damage and report where necessary
• Leading and managing the team on shift through sales coaching and mentoring 
• Developing and fostering a harmonious team environment through counselling and resolving conflicts and disciplinary issues in accordance with the guidelines in collaboration with the Area Manager.
• Rostering and scheduling employees in order to match the needs of the business.
• Satisfying Net Promoter Score (NPS) and Client Service Incentive (CSI) targets set by location.
• Working efficiently and effectively in a team environment to maintain a culture of service excellence and accomplishing organisational goals under limited supervision.

Marketing Avis Budget products and services through identifying to customer needs, maximising sale opportunities and meeting sales goals set by management.

Ensure that vehicles for rent meet company standards for cleanliness, mechanical/body condition and roadworthiness

Ensure that returned vehicles are checked for body damage and report where necessary

Leading and managing the team on shift through sales coaching and mentoring 

Developing and fostering a harmonious team environment through counselling and resolving conflicts and disciplinary issues in accordance with the guidelines in collaboration with the Area Manager.

Rostering and scheduling employees in order to match the needs of the business.

Satisfying Net Promoter Score (NPS) and Client Service Incentive (CSI) targets set by location.

Working efficiently and effectively in a team environment to maintain a culture of service excellence and accomplishing organisational goals under limited supervision.

Skills and Experience

Skills and Experience

• Demonstrated understanding & use of the Customer Service and Sales Process
• Experience in supervisory or leadership role with experience coaching employees
• Excellent verbal and written skills
• Knowledge of Workplace Health and Safety
• A Full Drivers’ license is required and the flexibility to work to a rotating roster

Demonstrated understanding & use of the Customer Service and Sales Process

Experience in supervisory or leadership role with experience coaching employees

Excellent verbal and written skills

Knowledge of Workplace Health and Safety

A Full Drivers’ license is required and the flexibility to work to a rotating roster

On Offer 

On Offer 

• Salary + bonus +   use of fleet vehicle
• Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
• Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
• Employee discounts on car rental across Avis Budget Group
• Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

Salary + bonus +   use of fleet vehicle

Salary + bonus +   use of fleet vehicle

Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more

Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more

Employee discounts on car rental across Avis Budget Group

car rental across Avis Budget Group

Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

(EAP) provided by Converge – 24/7 support for your mental health and wellbeing

If you want to be a part of shaping our business then don’t hesitate, put an application forward by clicking Apply

If you want to be a part of shaping our business then don’t hesitate, put an application forward by clicking Apply If you want to be a part of shaping our business then don’t hesitate, put an application forward by clicking Apply

About Avis Budget Group

About Avis Budget Group

We don\'t just rent cars. We\'re changing the way people move. Across our world-famous brands -  Avis, Budget, Zipcar, and Apex  - we\'re leading the way for the global mobility industry.

Avis, Budget, Zipcar, and Apex  - we\'re leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

PerthWestern AustraliaAustralia

R0169310