Join Our Dynamic Customer Care team as a Customer Experience Representative at Avis Budget Group Contact Centre Barcelona!

Join Our Dynamic Customer Care team as a Customer Experience Representative at Avis Budget Group Contact Centre Barcelona!

Are you an enthusiastic and driven individual with a passion for customer satisfaction & sales? Avis Budget Group is seeking a motivated Customer Experience Representative to join our dynamic team. If you\'re ready to take on new challenges, contribute to a positive work environment, and make an impact, we want you on our team.

What you´ll do:

What you´ll do:

• Engage customers to maximize sales opportunities while delivering exceptional service.

• Resolve customer queries and issues with efficiency and professionalism.

• Uphold high-quality standards and contribute to a positive customer service environment.

• Identify and capitalize on cross-selling opportunities to enhance customer experience.

Engage customers to maximize sales opportunities while delivering exceptional service.

Engage customers to maximize sales opportunities while delivering exceptional service.

Resolve customer queries and issues with efficiency and professionalism.

Resolve customer queries and issues with efficiency and professionalism.

Uphold high-quality standards and contribute to a positive customer service environment.

Uphold high-quality standards and contribute to a positive customer service environment.

Identify and capitalize on cross-selling opportunities to enhance customer experience.

Identify and capitalize on cross-selling opportunities to enhance customer experience.

You should apply if you bring:

You should apply if you bring:

• German as mother tongue level & upper Intermediate English

• Previous experience in customer service and/or sales

• Familiar with Office

German as mother tongue level & upper Intermediate English

German as mother tongue level & upper Intermediate English

Previous experience in customer service and/or sales

Previous experience in customer service and/or sales

Familiar with Office

Familiar with Office

We will offer you:

We will offer you:

• Full time permanent contract (39 hours a week)

• Monday to Friday shifts 9h to 18h.

• Work from home 3 days a week optional

• Annual gross Salary: €29524.13 plus monthly bonus scheme.

• Wellness and fun activities (fresh fruit, physiotherapist, game, and sports area and much more)

• Colectivos Vip & car rental discounts and much more benefits

• Multicultural and excellent environment in Barcelona’s World Trade Center

• Global mobility opportunities

• Excellent initial online and ongoing training and mentoring (paid from the very first day).

Full time permanent contract (39 hours a week)

Full time permanent contract (39 hours a week)

Monday to Friday shifts 9h to 18h.

Monday to Friday shifts 9h to 18h.

Work from home 3 days a week optional

Work from home 3 days a week optional

Annual gross Salary: €29524.13 plus monthly bonus scheme.

Annual gross Salary: €29524.13 plus monthly bonus scheme.

Wellness and fun activities (fresh fruit, physiotherapist, game, and sports area and much more)

Wellness and fun activities (fresh fruit, physiotherapist, game, and sports area and much more)

Colectivos Vip & car rental discounts and much more benefits

Colectivos Vip & car rental discounts and much more benefits

Multicultural and excellent environment in Barcelona’s World Trade Center

Multicultural and excellent environment in Barcelona’s World Trade Center

Global mobility opportunities

Global mobility opportunities

Excellent initial online and ongoing training and mentoring (paid from the very first day).

Excellent initial online and ongoing training and mentoring (paid from the very first day).

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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BarcelonaSpain

R0169430