Customer Service Agent
Avis Budget Group, Inc
Mascot, Australia
Job posting number: #7276689 (Ref:R0166735)
Posted: August 30, 2024
Job Description
Our amazing team are needing assistance in serving our valued customers at Sydney Airport !
Sydney Airport !-
Casual position available (3-4 days per week)
-
Free Staff Parking
-
Entry level role with training provided
-
Supportive, friendly, and caring culture
About the Role
In this role, you will be the face of our business! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer enquiries.
Key Responsibilities will include:
-
Establishing customer car rental needs by actively listening
-
Review in detail Avis Budget Group\'s various add-ons and services as to determine what may best suit the customer.
-
Communicate rental procedures and guidelines effectively.
-
Complete rental bookings in a timely, efficient and accurate manner
-
Answering customer questions and inquiries
What we’re looking for
-
Applicants must have a full and valid driver’s license .
-
This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Sunday, 6 am to 11 pm.
-
Ability to work in a fast-paced environment while delivery exceptional customer service.
-
Previous experience within retail, hospitality, customer service, sales or similar roles
-
Ability to follow procedures and adhere to company guidelines and standards
-
Comfortable learning and using various computer systems to accurately input rental information.
Benefits and Perks
-
$32.25 including casual loadings + commission incentives.
-
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
-
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
-
Employee discounts on car rental across Avis Budget Group
-
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
-
Full training provided to help you achieve your goals & reach your potential
Don\'t delay we want to hear from you today! Put your application forward to be considered for this position.
About Avis Budget Group
We don\'t just rent cars. We\'re changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we\'re leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
-
Casual position available (3-4 days per week)
-
Free Staff Parking
-
Entry level role with training provided
-
Supportive, friendly, and caring culture
-
Casual position available (3-4 days per week)
-
Free Staff Parking
-
Entry level role with training provided
-
Supportive, friendly, and caring culture
Casual position available (3-4 days per week)
Casual position available (3-4 days per week)
Casual position available (3-4 days per week)Free Staff Parking
Free Staff Parking
Free Staff ParkingEntry level role with training provided
Entry level role with training provided
Entry level role with training providedSupportive, friendly, and caring culture
Supportive, friendly, and caring culture
Supportive, friendly, and caring cultureAbout the Role
About the Role
About the RoleIn this role, you will be the face of our business! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer enquiries.
In this role, you will be the face of our business! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer enquiries.
Key Responsibilities will include:
Key Responsibilities will include:
Key Responsibilities will include:-
Establishing customer car rental needs by actively listening
-
Review in detail Avis Budget Group\'s various add-ons and services as to determine what may best suit the customer.
-
Communicate rental procedures and guidelines effectively.
-
Complete rental bookings in a timely, efficient and accurate manner
-
Answering customer questions and inquiries
-
Establishing customer car rental needs by actively listening
-
Review in detail Avis Budget Group\'s various add-ons and services as to determine what may best suit the customer.
-
Communicate rental procedures and guidelines effectively.
-
Complete rental bookings in a timely, efficient and accurate manner
-
Answering customer questions and inquiries
Establishing customer car rental needs by actively listening
Establishing customer car rental needs by actively listening
Review in detail Avis Budget Group\'s various add-ons and services as to determine what may best suit the customer.
Review in detail Avis Budget Group\'s various add-ons and services as to determine what may best suit the customer.
Communicate rental procedures and guidelines effectively.
Communicate rental procedures and guidelines effectively.
Complete rental bookings in a timely, efficient and accurate manner
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
Answering customer questions and inquiries
What we’re looking for
What we’re looking for
What we’re looking for-
Applicants must have a full and valid driver’s license .
-
This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Sunday, 6 am to 11 pm.
-
Ability to work in a fast-paced environment while delivery exceptional customer service.
-
Previous experience within retail, hospitality, customer service, sales or similar roles
-
Ability to follow procedures and adhere to company guidelines and standards
-
Comfortable learning and using various computer systems to accurately input rental information.
-
Applicants must have a full and valid driver’s license .
-
This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Sunday, 6 am to 11 pm.
-
Ability to work in a fast-paced environment while delivery exceptional customer service.
-
Previous experience within retail, hospitality, customer service, sales or similar roles
-
Ability to follow procedures and adhere to company guidelines and standards
-
Comfortable learning and using various computer systems to accurately input rental information.
Applicants must have a full and valid driver’s license .
Applicants must have a full and valid driver’s license .
full and valid driver’s license .This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Sunday, 6 am to 11 pm.
This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Sunday, 6 am to 11 pm.
This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Sunday, 6 am to 11 pm.Ability to work in a fast-paced environment while delivery exceptional customer service.
Ability to work in a fast-paced environment while delivery exceptional customer service.
Previous experience within retail, hospitality, customer service, sales or similar roles
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to follow procedures and adhere to company guidelines and standards
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information.
Comfortable learning and using various computer systems to accurately input rental information.
Benefits and Perks
Benefits and Perks
Benefits and Perks-
$32.25 including casual loadings + commission incentives.
-
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
-
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
-
Employee discounts on car rental across Avis Budget Group
-
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
-
Full training provided to help you achieve your goals & reach your potential
-
$32.25 including casual loadings + commission incentives.
-
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
-
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
-
Employee discounts on car rental across Avis Budget Group
-
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
-
Full training provided to help you achieve your goals & reach your potential
$32.25 including casual loadings + commission incentives.
$32.25 including casual loadings + commission incentives.
$32.25 including casual loadings + commission incentives.Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Wellbeing programme incl. life insurance + discounted health insurance + superannuation optionsAccess to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much moreEmployee discounts on car rental across Avis Budget Group
Employee discounts on car rental across Avis Budget Group
car rental across Avis Budget GroupEmployee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
(EAP) provided by Converge – 24/7 support for your mental health and wellbeingFull training provided to help you achieve your goals & reach your potential
Full training provided to help you achieve your goals & reach your potential
Full training provided to help you achieve your goals & reach your potentialDon\'t delay we want to hear from you today! Put your application forward to be considered for this position.
Don\'t delay we want to hear from you today! Put your application forward to be considered for this position.
About Avis Budget Group
About Avis Budget Group
About Avis Budget GroupWe don\'t just rent cars. We\'re changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we\'re leading the way for the global mobility industry.
We don\'t just rent cars. We\'re changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we\'re leading the way for the global mobility industry.
Avis, Budget, Zipcar, and Apex - we\'re leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
R0166735