Customer Service Representative
Avis Budget Group, Inc
Currumbin Waters, Australia
Job posting number: #7277997 (Ref:R0169333)
Posted: September 4, 2024
Job Description
Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
About the Role
About the Role
About the RoleIn this role you will be the face of our brand! You will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.
In this role you will be the face of our brand! You will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.
What you’ll do
What you’ll do
What you’ll do-
Establishing customer car rental needs by actively listening
-
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
-
Communicate rental procedures and guidelines effectively
-
Complete rental bookings in a timely, efficient and accurate manner
-
Answering customer questions and inquiries
Perks you’ll get
-
Hourly pay + loadings + commission incentives
-
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
-
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
-
Employee discounts on car rental across Avis Budget Group
-
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
-
Full training provided to help you achieve your goals & reach your potential
What we’re looking for
-
Applicants must have a full and valid driver’s license
-
This is a casual position that requires a minimum availability of 3-4 days per week
-
Ability to work in a fast paced environment while delivery exceptional customer service
-
Previous experience within retail, hospitality, customer service, sales or similar roles
-
Ability to follow procedures and adhere to company guidelines and standards
-
Establishing customer car rental needs by actively listening
-
Establishing customer car rental needs by actively listening
Establishing customer car rental needs by actively listening
Establishing customer car rental needs by actively listening
-
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
-
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
-
Communicate rental procedures and guidelines effectively
-
Communicate rental procedures and guidelines effectively
Communicate rental procedures and guidelines effectively
Communicate rental procedures and guidelines effectively
-
Complete rental bookings in a timely, efficient and accurate manner
-
Complete rental bookings in a timely, efficient and accurate manner
Complete rental bookings in a timely, efficient and accurate manner
Complete rental bookings in a timely, efficient and accurate manner
-
Answering customer questions and inquiries
-
Answering customer questions and inquiries
Answering customer questions and inquiries
Answering customer questions and inquiries
Perks you’ll get
Perks you’ll get
Perks you’ll get-
Hourly pay + loadings + commission incentives
-
Hourly pay + loadings + commission incentives
Hourly pay + loadings + commission incentives
Hourly pay + loadings + commission incentives
Hourly pay + loadings + commission incentives-
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
-
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options-
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
-
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more-
Employee discounts on car rental across Avis Budget Group
-
Employee discounts on car rental across Avis Budget Group
Employee discounts on car rental across Avis Budget Group
Employee discounts on car rental across Avis Budget Group
car rental across Avis Budget Group-
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
-
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
(EAP) provided by Converge – 24/7 support for your mental health and wellbeing-
Full training provided to help you achieve your goals & reach your potential
-
Full training provided to help you achieve your goals & reach your potential
Full training provided to help you achieve your goals & reach your potential
Full training provided to help you achieve your goals & reach your potential
Full training provided to help you achieve your goals & reach your potentialWhat we’re looking for
What we’re looking for
What we’re looking for-
Applicants must have a full and valid driver’s license
-
Applicants must have a full and valid driver’s license
Applicants must have a full and valid driver’s license
Applicants must have a full and valid driver’s license
-
This is a casual position that requires a minimum availability of 3-4 days per week
-
This is a casual position that requires a minimum availability of 3-4 days per week
This is a casual position that requires a minimum availability of 3-4 days per week
This is a casual position that requires a minimum availability of 3-4 days per week
-
Ability to work in a fast paced environment while delivery exceptional customer service
-
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to work in a fast paced environment while delivery exceptional customer service
-
Previous experience within retail, hospitality, customer service, sales or similar roles
-
Previous experience within retail, hospitality, customer service, sales or similar roles
Previous experience within retail, hospitality, customer service, sales or similar roles
Previous experience within retail, hospitality, customer service, sales or similar roles
-
Ability to follow procedures and adhere to company guidelines and standards
-
Ability to follow procedures and adhere to company guidelines and standards
Ability to follow procedures and adhere to company guidelines and standards
Ability to follow procedures and adhere to company guidelines and standards
-
Comfortable learning and using various computer systems to accurately input rental information
Who we are
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
-
Comfortable learning and using various computer systems to accurately input rental information
-
Comfortable learning and using various computer systems to accurately input rental information
Comfortable learning and using various computer systems to accurately input rental information
Comfortable learning and using various computer systems to accurately input rental information
Who we are
Who we are
Who we areHere at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
R0169333
