Customer Service Representative

Avis Budget Group, Inc

Cairns, Australia

Job posting number: #7283968 (Ref:R0169832)

Posted: October 2, 2024

Job Description

Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We’ll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.

About the Role

About the Role

In this role you will be the face of our brand! You will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.

What you’ll do

What you’ll do
  • Establishing customer car rental needs by actively listening

  • Review in detail ABG’s various add on’s and services as to determine what may best suit the customer

  • Communicate rental procedures and guidelines effectively

  • Complete rental bookings in a timely, efficient and accurate manner

  • Answering customer questions and inquiries

  • Establishing customer car rental needs by actively listening

  • Establishing customer car rental needs by actively listening

  • Review in detail ABG’s various add on’s and services as to determine what may best suit the customer

  • Review in detail ABG’s various add on’s and services as to determine what may best suit the customer

  • Communicate rental procedures and guidelines effectively

  • Communicate rental procedures and guidelines effectively

  • Complete rental bookings in a timely, efficient and accurate manner

  • Complete rental bookings in a timely, efficient and accurate manner

  • Answering customer questions and inquiries

  • Answering customer questions and inquiries

    Perks you’ll get

    Perks you’ll get
    • Hourly pay + loadings + commission incentives

    • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

    • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more

    • Employee discounts on car rental across Avis Budget Group

    • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

    • Full training provided to help you achieve your goals & reach your potential

  • Hourly pay + loadings + commission incentives

  • Hourly pay + loadings + commission incentives

  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more

  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more

  • Employee discounts on car rental across Avis Budget Group

  • Employee discounts on car rental across Avis Budget Group

  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

  • Full training provided to help you achieve your goals & reach your potential

  • Full training provided to help you achieve your goals & reach your potential

    What we’re looking for

    What we’re looking for
    • Applicants must have a full and valid driver’s license

    • This is a casual position that requires a minimum availability of 3-4 days per week

    • Ability to work in a fast paced environment while delivery exceptional customer service

    • Previous experience within retail, hospitality, customer service, sales or similar roles

    • Ability to follow procedures and adhere to company guidelines and standards

    • Comfortable learning and using various computer systems to accurately input rental information

  • Applicants must have a full and valid driver’s license

  • Applicants must have a full and valid driver’s license

  • This is a casual position that requires a minimum availability of 3-4 days per week

  • This is a casual position that requires a minimum availability of 3-4 days per week

  • Ability to work in a fast paced environment while delivery exceptional customer service

  • Ability to work in a fast paced environment while delivery exceptional customer service

  • Previous experience within retail, hospitality, customer service, sales or similar roles

  • Previous experience within retail, hospitality, customer service, sales or similar roles

  • Ability to follow procedures and adhere to company guidelines and standards

  • Ability to follow procedures and adhere to company guidelines and standards

  • Comfortable learning and using various computer systems to accurately input rental information

  • Comfortable learning and using various computer systems to accurately input rental information

    Who we are

    Who we are

    Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

    Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

    We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

    At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

    Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

    CairnsQueenslandAustralia

    R0169832





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    Job posting number:#7283968 (Ref:R0169832)
    Application Deadline:Open Until Filled
    Employer Location:Avis Budget Group, Inc
    Parsippany,New Jersey
    United States
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