Customer Operations Representative

Avis Budget Group, Inc

Adelaide, Australia

Job posting number: #7287233 (Ref:R0170060)

Posted: October 16, 2024

Job Description

Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued addition to our team, helping increase satisfaction through interacting with customers and being an exceptional groomer!

About the Role

About the Role

You’ll be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.

What you’ll do

What you’ll do
  • Interact with our customers face to face, promoting the Avis Budget Group brand.

  • Completing rental transactions, contracts and bookings.

  • Cleaning the interior and exterior of our vehicles according to company standards.

  • Inspecting vehicles for any damages that occurred during the previous rentals.

  • Interact with our customers face to face, promoting the Avis Budget Group brand.

  • Interact with our customers face to face, promoting the Avis Budget Group brand.

  • Completing rental transactions, contracts and bookings.

  • Completing rental transactions, contracts and bookings.

  • Cleaning the interior and exterior of our vehicles according to company standards.

  • Cleaning the interior and exterior of our vehicles according to company standards.

  • Inspecting vehicles for any damages that occurred during the previous rentals.

  • Inspecting vehicles for any damages that occurred during the previous rentals.

    Perks You’ll Get:

    Perks You’ll Get:
    • Competitive pay + loadings/overtime rates + performance incentive

    • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

    • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more

    • Employee discounts on car rental across Avis Budget Group

    • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

    • Full training provided to help you achieve your goals & reach your potential

  • Competitive pay + loadings/overtime rates + performance incentive

  • Competitive pay + loadings/overtime rates + performance incentive

    Competitive pay + loadings/overtime rates + performance incentive
  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options

    Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more

  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more

    Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
  • Employee discounts on car rental across Avis Budget Group

  • Employee discounts on car rental across Avis Budget Group

    car rental across Avis Budget Group
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

    (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
  • Full training provided to help you achieve your goals & reach your potential

  • Full training provided to help you achieve your goals & reach your potential

    Full training provided to help you achieve your goals & reach your potential

    What we’re looking for

    What we’re looking for
    • Applicants must have a full and valid driver’s license

    • This is a casual position that requires a minimum availability of 3-4 days per week

    • Previous experience within retail, hospitality, customer service, sales or similar roles

    • Ability to work in a fast paced environment while delivery exceptional customer service

    • Ability to follow procedures and adhere to company guidelines and standards

    • Comfortable learning and using various computer systems to accurately input rental information

  • Applicants must have a full and valid driver’s license

  • Applicants must have a full and valid driver’s license

  • This is a casual position that requires a minimum availability of 3-4 days per week

  • This is a casual position that requires a minimum availability of 3-4 days per week

  • Previous experience within retail, hospitality, customer service, sales or similar roles

  • Previous experience within retail, hospitality, customer service, sales or similar roles

  • Ability to work in a fast paced environment while delivery exceptional customer service

  • Ability to work in a fast paced environment while delivery exceptional customer service

  • Ability to follow procedures and adhere to company guidelines and standards

  • Ability to follow procedures and adhere to company guidelines and standards

  • Comfortable learning and using various computer systems to accurately input rental information

  • Comfortable learning and using various computer systems to accurately input rental information

    Who We Are: 

    Who We Are: 

    Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. 

    Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. 

    We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. 

    At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

    Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

    AdelaideSouth AustraliaAustralia

    R0170060





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    Job posting number:#7287233 (Ref:R0170060)
    Application Deadline:Open Until Filled
    Employer Location:Avis Budget Group, Inc
    Parsippany,New Jersey
    United States
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