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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Job Description Summary:

Job Description:

Description of Duties and Tasks

1. Performs clerical duties to support faculty/staff, inventorying supplies and equipment, maintaining files, and processing mail.

2. Answer telephones, route calls, or take messages; respond to and/or direct inquiries to the appropriate department.

3. May be assigned responsibility for special projects such as assisting with parking, security and other areas within campus operations.

4. May be responsible for conducting a weekly safety campus audit and reporting their findings to the campus manager.

5. Answers questions related to the campus operations. Facilitates visitors and vendors on campus visits.

6. May interact with other departments regarding maintenance issues. Other duties as assigned.

7. Support events on the campus which could include event setup and takedown.

Knowledge

• Office procedures and practices.
• Customer service techniques.

Skills

• Maintaining an established work schedule.
• Effectively using interpersonal and communications skills.
• Maintaining files, and performing other basic clerical duties.
• Maintaining confidentiality of information and materials.
• Establishing and maintaining effective internal and external relationships.
• Effective customer-orientation when working with a multicultural population.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.
• May also use social media, work with desktop publishing, and update web pages.

Required Work Experience

• One year of related work experience.

Required Education

• High school diploma or educational equivalent.

Other Preferred Qualifications

• Familiarity with serving multicultural populations.

Physical Requirements

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate

$23.00/hour

Number of Openings:

Job Posting Close Date:

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.