The Modern Work Solution Area Specialist Manager proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coaches team through the sales process. Proactively coaches their team to remove consumption blockers in pre-sales. Guides their team to assess customer needs and connect the need to Microsoft technology. Coaches their team to expand the relationship with customers/partners. Leads their team to develop solution strategies for driving and closing strategic opportunities. Leads the team to identify new partners and evaluate partner capabilities. Guides their team to apply the orchestration model. Supports their team on participating in Microsoft events. Acts as the spokesman for Microsoft at external events. Coaches team about Microsoft technology differentiators/competitive advantage. Leads their team to optimize the portfolio and facilitate customer innovation. Guides their team on ensuring customer/partner satisfaction. Drives and oversees integrated strategic planning. Guides their team regarding client performance, in whitespace analysis. Oversees the end-to-end business. Completes required training and obtains relevant product and role certifications. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.