Principal Program Manager - Copilot
Microsoft Corporation
London, United Kingdom
Job posting number: #7303108 (Ref:ms-MIC009117)
Posted: March 10, 2025
Job Description
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Job Description
Overview
As Microsoft AI we are pushing the boundaries of technology.
We are creating unique, beautiful and powerful products that will change lives. A small, friendly, fast-moving team, we support each other to do the best work of our lives, always looking to break new ground, fast. We are proud of what we build, how we build it and that our products will define the AI era. We run lean, obsess about users, and always make our decisions based on the evidence. We ship regularly, so your work will have real and immediate impact. It’s a time of huge change in the AI landscape, and this role will put you right in the heart of it.
We’re on the lookout for a Technical Program Manager (TPM) to work at the nexus of product and research. As an experienced Technical Program Manager on the Copilot team, you will balance creativity, curiosity, technical expertise, to drive challenging projects to successful completion. You will manage the end-to-end development and deployment of infrastructure supporting model training and inferencing for Microsoft’s Copilot. This includes overseeing projects that ensure robust, scalable, and efficient compute environments essential for delivering high-performance AI solutions. You will work closely with engineers, researchers, data scientists, dependencies and stakeholders to prioritize and execute project plans. We’re looking for someone with a strong technical depth, a passion for metrics and data, an abundance of positive energy, empathy, and kindness, in addition to being highly effective. The right candidate takes the initiative and enjoys building world-class consumer experiences and products in a fast-paced environment.
Our newly formed organization, Microsoft AI (MAI), focuses on Copilot and other consumer AI products and research. We combine world-class AI research together with top notch design and product craft. The wider team is responsible for Copilot, Bing, Edge, and generative AI research, while the Mobile Engineering team is responsible for leading and building the mobile experience of Copilot on iOS and Android, collaborating closely with our Product Management, Design and AI Research teams. This role requires a balance of technical skills and effective people management skills.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Own the operational effectiveness of the Voice function for Copilot, driving aggressive ship timelines with high quality bar
- Manage the cross-functional operational dependencies between research, engineering, product, data and insight squads
- Manage and own the strategic and tactical planning cycles for Voice function within Copilot
- Collaborate with other functions to set ambitious but achievable targets for launching and landing new features
- Prevent, identify and manage key risks and issues within the teams and operational pipeline
- Develop a strong operational rhythm for the Voice function
- Develop and manage a scalable data collection pipeline
- Partner with leadership on special projects as needed
Required/Minimum Qualifications (RQs/MQs)
- Bachelor's Degree AND experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- Experience managing cross-functional and/or cross-team projects.
- Demonstrated ability to work with engineering, research, and operations teams to align on infrastructure needs, timelines, and project requirements.
- Ability to proactively identify risks, create mitigation strategies, and handle project roadblocks to ensure timely project delivery.
- Deep understanding of AI, infrastructure, data centers, and storage systems relevant to compute-intensive AI applications.
Additional or Preferred Qualifications (PQs)
- Bachelor's Degree AND experience in engineering, product/technical program management, data analysis, OR equivalent experience.
- Experience managing cross-functional and/or cross-team projects.
- Resiliency, independence, and ability to navigate through ambiguous challenges.
- Effective in communication skills and executive presence.
- Ability to change the momentum of current plans to a more beneficial course that amplifies their impact
- Effective in communication skills and executive presence.
- Ability to change the momentum of current plans to a more beneficial course that amplifies their impact
- Passion to establish systems and defy entropy.
