Solution Area Specialist - Business Applications / Dynamics

The role of a Dynamics Solution Area Specialist involves several key responsibilities and objectives. Primarily, this specialist is responsible for advancing the sales process and driving customer satisfaction within the Dynamics 365 product area. They work closely with the Account Team Unit (ATU) to secure business and technical decisions, moving customers from qualified to committed stages. This involves executing mainstream Solution Plays, utilizing end customer investment funds (ECIFs), and collaborating with partners to ensure deployment and consumption in later stages.

Additionally, the Dynamics Solution Area Specialist is tasked with building relationships with executives, focusing on upselling customers to higher levels of licensing, and ensuring that customers choose Microsoft's cybersecurity and compliance technology.

They also play a crucial role in facilitating a successful transition to the Customer Success Unit (CSU) once an opportunity or milestone is committed.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.