Microsoft's Customer Business Outcomes (CBO) team engages customers to define their business outcomes, quantify value, and drive actionable plans for their success. We are looking to hire Value Lifecycle Specialists to be a part of this newly created team which has 2 primary objectives:

Objective 1: Develop and enhance our partnership with the Strategic Pursuits Team to collaboratively formulate approaches focused on customer business outcomes for high-value opportunities. 

Objective 2: Identify MSUS groups (e.g., Co-innovation, M12, Product groups) that could benefit from the CBO approach and develop go-to-market strategies to boost pipeline and revenue. 

The primary focus of the Value Lifecycle Specialists will be crucial in developing a 3-to-5-year Business Case for Digital Transformation alongside our customers, utilizing our network of partners and industry influencers/advisors. In this role, you will manage relationships with the Strategic Pursuits Lead and the Account Team to discover, formulate, and validate the customers’ desired business outcomes, quantify the value, identify capability requirements, and model the financial impact scenarios. You will apply the Customer Business Outcome (CBO) methodology and collaborate closely with resources across MSUS to produce the necessary deliverables for our clients. Additionally, you may be required to support and present to executives, board members, and other stakeholders. 

This role will be based in the US. By applying to this U.S. based position, relocation is not provided for the role.

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