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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Veteran Student Success Assistant (Hourly)

Job Description Summary:

Support the Centers for Veteran Student Success Coordinator with the planning, implementation, and delivery of programs, services, and events to boost veteran benefit and resource utilization by students including prospective students in the ACC service area. This role requires local travel within the ACC service area, availability during evenings, and occasional Saturdays.

Job Description:

Disclaimer: This grant funded position has an end date of December 31, 2027 and is subject to annual review and re-evaluation based on the organization's fiscal year planning. Continued employment beyond each fiscal year is not guaranteed and will depend on factors such as business needs, budget allocations, and performance evaluations. The organization reserves the right to modify, extend, or discontinue the position at its discretion following each review or at any time prior.

Description of Duties and Tasks

• Creates a range of educational content (including newsletters, emails, presentations, and website management) and materials (e.g. flyers and brochures) to support veterans.

• Supports and assists with the implementation of proactive interventions and support activities to enhance student access and retention for veterans.

• Assists with the coordination and implementation outreach projects across the district.

• Assists with gathering data for various reports.

• Maintains active involvement by serving on the Veterans Affairs Advisory Committee.

Knowledge

• Office procedures and practices.

• Customer service techniques.

Skills

• Maintaining confidentiality of work-related information and materials.

• Establishing and maintaining effective working relationships.

• Maintaining an established work schedule.

• Effectively using interpersonal and communication skills.

• Effectively using organizational and planning skills.

• Entering data, maintaining files, and performing other clerical duties.

• Effective customer-orientation when working with a diverse population.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.

• May also use social media, work with desktop publishing, and update webpages.

Required Work Experience

• Two years of related work experience.

Preferred Work Experience

• Two years of experience supporting veterans through planning, coordinating, and implementing educational programs and outreach events.

Required Education

• Associates degree.

• Equivalent work experience may substitute for education on a year-for-year basis.

Special Requirements

• Completion of military culture training and mental health support services upon hire

• Completion of EdX veteran :Supporting Veteran Success in Higher Education

• Mental Health First Aid Training

Physical Requirements

• Work is routinely performed in a standard office or similar environment.

• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.

• Occasional lifting of objects up to 10 pounds.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate:
$23.00/hour

Number of Openings:

1

Job Posting Close Date:

April 17, 2025

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.