Engages in conversations with customers aligned to the DN industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Contributes input on strategies to drive and close prioritized opportunities. Leads conversations and sets up events within Microsoft. Collaborates with the v-team to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication. Reviews feedback report and coaches others on ensuring customer satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.