With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

The CE&S Strategy and Operations (S&O) organization is seeking an experienced Business Support Administrator to provide support to the executive leadership team and the CVP. The CE&S S&O team works across stakeholders on critical initiatives to drive the mission and strategy of the organization forward.

The ideal candidate is someone who can navigate and change directions quickly within a fast-paced environment and can embrace a challenge head on with confidence, a calm sense of urgency, and a positive attitude, along with a professional demeanor, and a desire to remove barriers to ensure success. Additional attributes needed for this role are high detail-orientation, ability to successfully multi-task, and provide consistent and timely follow-through. As well as demonstrate integrity and the ability to handle confidential information appropriately.

A successful candidate will have demonstrated work experience in a fast-paced executive environment, the ability to design and deliver against a plan, manage time to ensure deadlines are met, prioritize deliverables of multiple projects within a dynamically changing workload. Additionally, demonstrate strong communications skills in a global environment and work collaboratively with teams from various disciplines.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.