The Power Platform Cloud Solution Architect will be an HQ role, covering and serving the various countries in MEA. The candidate will focus on the 3 priority Pillars of Customer Centricity, Technical Leadership and Business Impact. We continue to evolve & use the Tech Maturity Model to determine how to serve customers at scale. In FY26 you will play a key role in our customers realizing value in their MS investment, enabled by Unified & Enhanced Solutions. You do this through delivery of your technical expertise and business acumen, ensuring customers have a secure, resilient architecture. You will be the trusted advisor that leads our customers AI experiences. You will continue to focus on Job1/Job2 as per your accountabilities in the MCEM framework and deliver customer outcomes and business value to MS

Focus areas:

• Drive AI growth via Agents that drive Copilot Studio and where possible leverage Copilot Chat, M365 Copilot, & Azure AI services that optimize a customer’s outcomes & Copilot Journey.
• Vigilantly maintain the health of the Power Platform customer base.
• Strong UE execution to drive STU/CSU handoffs, usage & renewal growth
• Identify and deliver expansion opportunities for Enhanced Solutions

Business Priorities:

1. Accelerate AI share capture with Copilot + Agents: Simplify AI orchestration via a prescriptive Copilot Journey to accelerate AI share capture across M365 Copilot, Copilot Chat, and Copilot Studio + Agents.
2. Drive core business momentum: Drive balanced and strategic growth across discrete AI Workforce and AI business process targets (including ME3, FLW, W365, AVD, Sales, Service, ERP, CCaaS, Power Platform, and Business Central).
3. Deliver usage excellence across all that we do: Drive Power & Agents Consumed Value (PACV) through Power Platform & Copilot Studio usage growth: Expand Usage Excellence execution to accelerate customer time-to-value & ROI, improve E3/Dynamics/Power Platform usage & renewals and optimize new capacity for Copilot & Agents.
4. ES + Programs: Develop a deep understanding of hero Unified offers, changes to VBD portfolio, and FY26 programs (such as ECIF) so you can leverage them to drive ES + Usage growth. Improve Unified/ VAS attach across all sales plays following the Formula for Success and grow Enhanced Solutions
5. End to End AI Journey: Take Customers through the Copilot Journey and transform business process with Agents. Vigilantly maintain the health of existing customer